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Add Outlook not responding error or Outlook freezes Outlook Microsoft Learn

Sung Higgin 2026-01-18 09:29:38 +00:00
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As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC.
I recently uninstalled and reinstalled Office but it only made the issue worse. To create a user profile, you must first create a user account. When the new account is created, a profile is also created. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet.
I’m not certain to which post you’re referring, but everything that’s been [Fix Outlook Site](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again. This article explains how to resolve problems with Microsoft Outlook hanging, freezing or crashing.
We are here with most legitimate methods to fix this issue before moving ahead to the solution. In this blog, we have discussed different ways how you can fix if your Microsoft Outlook stuck on loading profile. But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool.
A virus or antivirus software issue can wreak havoc on your system, and Outlook won’t escape unscathed. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.
Still, like other apps, Outlook also runs into issues sometimes. A free demo version of the software is available to download. You just need to install the software and you are all good to run the software. With the demo version itself, you can recover and see the recovered data. When the exact reason for the error is not known you have to try multiple methods to fix Fix Outlook Site the error. Here, we present you with distinct methods that can help to fix the error.
If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. If your antivirus software includes integration with Outlook, you may experience performance issues.
If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the Fix Outlook Site anti-virus blocks the add-in and prevents Outlook from functioning properly.
In that case, using a professional tool comes to your rescue. Restart the Outlook application and check if the Fix Outlook Site issue persists. After performing the steps, check if the error persists. Further, start the application again to check if the error has been fixed. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version.
If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.
You can end all office-related processes in task manager to ensure a fresh start. Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in a single app, making it user-friendly.
A vast community of Microsoft Office365 users that are working together to support the product and others. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.
If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. Make sure that the latest updates for Outlook are installed.